Support Center
Get the help you need to make the most of Duggy. Our support team is here to ensure your cricket club management experience is smooth and successful.
Contact Our Support Team
Phone & WhatsApp
Talk to our support team directly
+91 84229 40720
Immediate
Mon-Fri, 9 AM - 6 PM IST
WhatsApp Support
Quick help via WhatsApp messaging
+91 84229 40720
Within 2 hours
Mon-Sat, 9 AM - 8 PM IST
Quick Help Guide
Getting Started
- How to create your first club
- Adding members to your club
- Setting up your first match
- Understanding club roles and permissions
Account Management
- Resetting your password
- Updating profile information
- Managing notification preferences
- Enabling two-factor authentication
Match Management
- Creating and scheduling matches
- Managing RSVPs and attendance
- Tracking match expenses
- Setting up team selections
Payment & Billing
- Understanding subscription plans
- Managing club payments
- Tracking member dues
- Handling jersey orders
Frequently Asked Questions
How do I get started with Duggy?
Simply create an account, set up your club profile, and start inviting members. Our onboarding guide will walk you through each step.
Can I migrate from another club management system?
Yes! We can help you import member data, match history, and other information. Contact our support team for assistance with migration.
What happens if I forget my password?
Use the "Forgot Password" link on the login page. You'll receive an SMS with a reset link. If you have issues, contact support.
How do I add new members to my club?
Go to your club dashboard, click "Members," then "Invite Members." You can send invites via phone number or share your club code.
Can members join multiple clubs?
Yes! Members can join multiple clubs with the same account. They can switch between clubs from their dashboard.
How do I track club expenses and payments?
Use the Finance section in your club dashboard. You can record expenses, track member dues, and manage jersey orders all in one place.
Is my club data secure?
Absolutely. We use enterprise-grade security, encryption, and regular backups to protect your data. Read our Privacy Policy for details.
Can I cancel my subscription anytime?
Yes, you can cancel anytime from your account settings. Your club will remain active until the current billing period ends.
Need Urgent Help?
For critical issues affecting your club operations or urgent technical problems, contact us immediately via phone or WhatsApp.
+91 84229 40720
Available for emergencies 24/7
Can't find what you're looking for? Contact our support team and we'll get back to you within 24 hours.