Help & FAQ

Everything you want to know before you switch.

Will Duggy save me time and stop me chasing people for money? Here are the honest answers - grouped by what you're trying to figure out.

Free to start · no card required · sign in with your TinTorch Account

Why Duggy exists

Your real competitor is a WhatsApp group and a spreadsheet.

They work - until the club grows. Here's what changes the day you move the money into Duggy.

WhatsApp + Excel
Duggy Duggy
Who owes what
Buried under a hundred messages
One live balance per player
Splitting a match
You calculate it by hand
Automatic - after sponsors & free players
Chasing payments
You nag the group, again
Everyone sees their own balance
Advances
Easy to forget who paid ahead
Carry forward automatically
A player's history
Scroll forever, share screenshots
Each player's own statement
Tournaments
A second, messier spreadsheet
Fees split by appearances on close
Trust
Numbers can be edited quietly
Tamper-evident ledger, nothing hidden

Before you sign up

What Duggy is, who it's for, and why it's worth the switch.

What exactly is Duggy?

Duggy is a shared account book built for a cricket club. Every top-up, charge and expense lives in one place, with a live running balance for every player. Think spreadsheet-meets-ledger, made for the person who holds the club's money.

Is this a cricket scoring app?

No. Duggy doesn't do ball-by-ball scoring, live commentary or player stats. It handles the money side - contributions, match costs, tournaments and each player's balance.

Is Duggy a cricket team management app?

Partly. Duggy manages your roster, invites and who played each match. But its heart is the shared ledger, not team selection or scoring.

Is Duggy mainly for cricket club accounting?

Yes. At its core Duggy is contribution-based accounting for a cricket club - collecting money, splitting costs fairly and keeping an honest balance for everyone.

Who is Duggy built for?

The person who ends up holding the club's money - captains, managers and treasurers who are tired of chasing players and reconciling a spreadsheet after every game.

Is Duggy only for cricket clubs?

It's built for cricket, so the language (matches, tournaments, playing XI) fits cricket best. But any group that splits shared costs can use the same ledger.

Can corporate cricket teams use Duggy?

Yes. If your office team collects money for grounds, kit and matches, Duggy tracks it exactly the same way.

Can I use Duggy for tennis-ball or box cricket?

Absolutely - tennis-ball, leather-ball or box cricket. Duggy doesn't care what ball you use; it cares who played and who paid.

Can cricket academies use Duggy?

Yes. Academies use Duggy to collect monthly fees, track a per-student balance and record kit or coaching charges.

Can I manage multiple cricket clubs?

Yes. One sign-in can run several clubs, each with its own roster, ledger and plan. Switch between them from the club menu.

Why is Duggy better than Excel for cricket club accounting?

A spreadsheet can't split a match fee, carry an advance forward, or let a player see their own balance. Duggy does the maths automatically and every member gets their own statement - no formulas to break.

Why is Duggy better than a WhatsApp group for club money?

WhatsApp buries 'who paid' under a hundred messages. Duggy keeps one clear ledger, so there's no scrolling, no screenshots and no arguments about who still owes.

How much time does Duggy save a club manager?

The fiddly bits - splitting a match, updating balances, sending reminders, tallying a tournament - happen automatically. The manual maths after every game effectively disappears.

What cricket club problems does Duggy solve?

Chasing players for money, forgetting who paid, re-doing the maths every week, and the awkwardness of asking. Duggy makes every balance visible so the numbers do the chasing for you.

Money & payments

How money moves - and why Duggy never touches it.

How do club members pay their match fees?

However your club already collects - UPI, cash or bank transfer. Duggy records the payment against the player and updates their balance. It's the record book, not the payment gateway.

Can players pay match fees through UPI?

Yes. On paid plans you can show a branded UPI QR; players scan and pay into your existing UPI, and you mark the top-up so it lands on their balance.

Does Duggy verify payments automatically?

No - Duggy never touches your money, so it can't auto-confirm a transfer. You record the top-up when it arrives, which keeps you fully in control of the books.

Can I record cash payments at the ground?

Yes. Cash, bank transfer, anything - record it as a top-up and the balance updates just like a UPI payment.

Can I collect annual club membership fees?

Yes. Charge a monthly or seasonal subscription to any set of members; each charge lands on their balance and shows on their statement.

Can I charge different match fees to different players?

Yes. Every charge is per-member, so seniors, juniors, guests and regulars can all be billed differently.

What if someone pays in advance?

Advances are welcome. A positive balance simply carries forward and is drawn down as they're charged for matches and expenses - nothing is lost.

Can I refund someone?

Yes. Record an adjustment to return money or correct a balance; it shows transparently on their statement.

Can sponsors pay for matches?

Yes. Add a sponsor or outside contribution to a match so it reduces what the players split - the sponsor's share never lands on anyone's balance.

Can guests play for free?

Yes. Mark an invited or free player so they're counted in the game but not charged; the cost is split among the paying players.

How are cricket match expenses split?

Equally among the players you mark as having played, after any sponsor or outside contribution. Duggy does the division and updates each balance instantly.

Club management

Adding players, cleaning up the roster and moving your records.

How do I add players to my cricket club?

Add them by name and mobile number, share a WhatsApp invite, or post one join link. You can also bulk-import an existing list from CSV on paid plans.

Can players join themselves?

Yes. Share your join link (with an optional passcode) and players add themselves to the roster - no manual data entry for you.

Can I invite club players through WhatsApp?

Yes. Duggy generates an invite you can send straight over WhatsApp; the player claims their spot the moment they sign in.

Can I remove inactive players?

Yes. Settle them to a zero balance and move them to the trash - they're hidden from the active roster but kept for your records.

Can I merge duplicate members?

Yes. If someone was added twice, merge the accounts into one clean history with all funds and charges intact.

Can I import my club's existing spreadsheet?

Yes, on paid plans. Import members and historical statements from a CSV so your whole club moves over in minutes.

Can I export my records?

Yes. Export statements to CSV (on plans that include export) so your data is always yours to keep.

Can I keep historical records forever?

Yes. Nothing is auto-deleted - past matches, settled members and old statements stay on record for as long as your club is active.

Matches

Recording a game and splitting its costs fairly.

How do I create a cricket match?

Create a match, mark who played, and add the expenses (ground, umpire, food…). Duggy splits the total and updates every player's balance.

Who gets charged?

Only the players you mark as having played - split equally, after any sponsor or free-player adjustments.

What if someone cancels?

Just leave them off the playing list, or remove them before you save. They aren't charged for a match they didn't play.

Can I edit expenses later?

Yes. Open the match, change the amounts or who played, and every affected balance recalculates automatically.

Can I add cricket ground fees to a match?

Yes - ground rent is a typical match expense. Add it and it's split with the rest.

Can I split umpire costs?

Yes. Add umpire fees as an expense on the match and they're shared across the players.

Can I add food expenses?

Yes. Food, water, snacks - add any expense line to the match and it splits with everything else.

Can I record who actually played?

Yes, and that's the point - the split is based on who actually turned out, not who was invited.

Tournaments

Grouping games and splitting the total fee by appearances.

How do cricket tournaments work in Duggy?

Group several matches under a tournament, mark who played each game, collect money as you go, and when you close it Duggy divides the total cost by appearances.

How are tournament fees calculated?

By appearances. Players who played more games pay proportionally more, so the fee is fair to anyone who missed matches.

Can players miss matches?

Yes. Missing a game just means fewer appearances, so they pay a smaller share of the tournament total.

Can I charge per appearance?

That's exactly how tournament fees work - the total is divided across appearances rather than a flat fee per head.

Can I collect jersey money?

Yes. Add merchandise like jerseys or caps and charge them to whoever took them, separate from the appearance-based fee.

Can I manage multiple tournaments at once?

Yes, up to your plan's yearly limit. Each tournament keeps its own players, matches and kitty.

Store

Selling kit to members and charging it to their balance.

Can I sell club jerseys and kit?

Yes. Add jerseys to your club store with photos and a price; members order and the cost lands on their balance.

Can players order inside the app?

Yes. Members browse the store and request items; you fulfil the order and Duggy charges their balance automatically.

Can I sell cricket bats, balls and kit?

Anything - bats, balls, caps, kit bags. If it has a price, you can list it in the store.

Can I track deliveries?

Yes. Orders move from requested to fulfilled, so you always know what's pending and what's been handed over.

Can I charge members automatically?

Yes. When you fulfil an order the amount is added to the member's balance - no separate invoice to chase.

Pricing

What's free, what's paid, and how billing works.

Is Duggy free for a cricket club?

Yes, there's a genuinely free plan - up to 20 players, 5 matches a month and the full ledger, with no card required.

What's included in the free plan?

Up to 20 players, 5 matches per month, a 3-item store and the complete contribution ledger and statements. UPI collection, CSV import/export, tournaments and custom branding are paid features.

Why is it annual instead of monthly?

Clubs run on seasons, not months, so one annual plan keeps billing simple - a modest yearly fee for an entire year of organised books, with no per-seat charges.

Which Duggy plan should my cricket club choose?

Free to try it, Starter for a small club that wants UPI collection and import, Captain for a growing club (the popular pick), and Master for large clubs and academies. Choose by your player count and match volume.

Can I upgrade later?

Yes, anytime. Upgrading raises your limits immediately and your data stays exactly as it is.

Can I downgrade?

Yes. You can move to a lower tier; just make sure your usage fits the smaller plan's limits.

Do you offer refunds?

Refunds, where they apply, follow TinTorch's refund policy - billing is handled by TinTorch Account. Reach out and we'll help.

Is there a trial?

The Free plan is your open-ended trial - use it as long as you like and upgrade only when your club outgrows it.

Security & trust

Where your data lives and why it stays yours.

What is a TinTorch Account?

TinTorch is the secure sign-in and billing platform that powers Duggy. You use one TinTorch Account to log in and manage your subscription, so your identity and payments stay in one trusted place - it's free to create and takes a moment.

Where is my club's data stored?

On secure servers in India (Mumbai).

Is my club's financial data secure?

Yes. Data is stored securely in India, access is tied to your TinTorch sign-in, and the ledger is tamper-evident - nothing is silently edited.

Can members see each other's balances?

Every member sees their own full statement. A club-wide overview is there for managers, so you decide how much of the bigger picture the group sees.

What happens if I leave Duggy?

You can export your records and walk away anytime - your data is yours, and nothing locks you in.

Can I export everything?

Statements export to CSV on plans that include export, so you can always take your records with you.

Who owns my cricket club's data?

You do. Your club's data belongs to you; Duggy just stores and organises it.

What if Duggy shuts down?

Your records are exportable to CSV at any time, so you'd always be able to take your data with you.

Devices & technical

Where Duggy runs and what your players need.

Does Duggy work on iPhone?

Yes - Duggy is on the App Store.

Does Duggy work on Android?

Yes - Duggy is on Google Play.

Can I use Duggy on a desktop browser?

Yes. Duggy runs in any browser, so you can manage the club from a laptop as well as your phone.

Does everyone need to install the app?

No. As the manager you can run everything yourself; players only need the app or the web link if they want to see their own balance or use the store.

Does Duggy work offline at the ground?

Duggy syncs online so your books are always current across every device. You'll want a connection to record payments and see up-to-date balances.

For captains

The real worries: will this actually work for my club?

Will my club players actually use Duggy?

The value is one-sided: you record, they simply see a clear balance. Players don't have to do anything for the books to stay correct - the app just makes it easy for them to check and pay.

Will I have to teach everyone?

No. Players get a link, sign in, and see their balance. The only person who needs to learn Duggy is you - and it's built to be obvious.

Will this create more work?

It removes work. The recording you already do (in a sheet or in your head) moves into Duggy, and the splitting, balances and reminders happen for you.

Can I migrate my cricket club in one evening?

Yes. With CSV import you can bring your roster and past balances across in one sitting - most clubs are set up in well under an hour.

What if half my players never install the app?

That's fine. You can run the whole club with no one else installing anything; the app is a convenience for them, not a requirement for you.

How long does setting up a cricket club take?

A few minutes for a fresh club - add players (or share the join link) and record your first match. Importing an existing club takes a little longer but is still an evening's job.

What happens to my club after one season?

Everything rolls forward - balances, history and members carry into the next season. Nothing resets, so you keep one continuous record year after year.

Still have a question?

We'd love to help you get your club set up. Reach us at hello@duggy.app or read the docs.